2010 Board of Governors
Each year, an elite group of individuals are honored by Toyota Motor Sales for all their sales success, hard work and dedication with the Board of Governors designation. This elite group understands that a successful business is built by keeping customers happy. To be considered for the Board of Governors award, a dealership must be among the top 60 dealers in non-fleet vehicle sales volume, must be in operation for the entire year, plus numerous other requirements. These high standards ensure that a Board of Governors dealer is committed to your customer satisfaction.
Signature Award
Toyota Signature is an initiative
for dealers to increase customer loyalty and sales by focusing efforts
on the effectiveness of dealership operations in order to provide
customers with a positive dealership experience.
Service Excellence Award
Each year, Toyota Motor Sales recognizes its best performing Toyota Service Departments with the prestigious Service Excellence Award. This award is presented to dealerships that have demonstrated a commitment to maintaining Toyota's highest standards for customer satisfaction, training, and customer-friendly processes.
One of Toyota's primary goals is to emphasize the entire ownership
experience. We want to help ensure that our customers are satisfied not
only at the time of purchase, but as long as they own their vehicle.
Offering top quality cars and trucks is, of course, the first step ? but
only the beginning. Toyota dealerships strive to match the quality of
our products with the finest service in the industry. In order to
qualify for the Service Excellence Award, dealerships must excel in a
series of categories focused on increasing your satisfaction during your
Toyota Service experience. Dealerships who earn this award have
trained Certified Service Managers as well as continuous technician
training to ensure the highest quality work on your Toyota vehicles.
Parts Excellence Award
Each year, Toyota Motor Sales recognizes its best Parts dealerships with the prestigious Parts Excellence Award. This award is presented to dealerships that have demonstrated a commitment to maintaining Toyota's highest standards for customer satisfaction.
One of Toyota's primary goals is to emphasize the entire ownership
experience. We want to help ensure that our customers are satisfied not
only at the time of purchase, but as long as they own their vehicle.
Offering top quality cars and trucks is, of course, the first step ? but
only the beginning. Toyota dealerships strive to match the quality of
our products with the finest service in the industry. In order to
qualify for the Parts Excellence Award, dealerships must excel in a
series of categories including training and certification of personnel
and inventory management focused on increasing your satisfaction with
Toyota parts.
